Delivery Policy

At Artify Academy, all products and services are delivered digitally. We do not sell or ship physical products. This Delivery Policy explains how Credits, course access, downloadable resources, and learning materials are delivered through our platform.

1. Digital Delivery of Credits

Credits are used to enroll in courses and access eligible educational content available on Artify Academy.

Purchased Credits are typically added to your account immediately after successful payment
Bonus Credits awarded through promotions or special offers are automatically added when applicable
Your available Credit balance can be viewed within your account dashboard

Payment Verification Delays

Some transactions may require additional verification by payment providers or financial institutions
Delivery may be temporarily delayed due to fraud prevention or security reviews
Most verification delays are resolved within a few hours
If Credits do not appear within 24 hours, please contact us at [Company Email]

2. Course Access Delivery

Courses are accessed by redeeming Credits through your Artify Academy account.

Access is generally granted immediately after successful enrollment
Purchased courses become available within your student dashboard
Students may access video lessons, course modules, assignments, downloadable resources, and supporting materials included with the course
Course access is linked to the account used during enrollment

3. Learning Resources and Materials

Depending on the course, digital resources may include:

Video lessons and guided demonstrations
Reference files and learning materials
Templates and worksheets
Creative exercises and project resources
Course guides and supporting documents
Downloadable educational assets

All resources are delivered electronically through the platform.

4. Course Levels and Access

Courses may be available across multiple skill levels.

Beginner
Intermediate
Advanced
Expert

Students are responsible for selecting the course level that best matches their experience and learning objectives.

5. Access Duration

Course access remains available according to the access terms displayed on the course page at the time of enrollment
Students may revisit available content during the applicable access period
Access rights may be updated if courses are retired, replaced, or revised as part of platform improvements

6. Technical Requirements

To access digital content successfully, users should have:

A reliable internet connection
A compatible desktop computer, laptop, tablet, or mobile device
An up-to-date web browser
Cookies and JavaScript enabled where required
Working audio and video capabilities for course playback

Artify Academy is not responsible for delivery issues caused by unsupported devices, outdated software, browser incompatibilities, or internet connectivity problems outside our control.

7. Delivery Issues and Support

If Credits, course enrollments, or learning materials do not appear in your account, please try the following:

Refresh your account dashboard
Log out and sign back into your account
Verify that payment was successfully completed
Check your payment confirmation email
Clear your browser cache and cookies
Try accessing the platform using another browser or device

If the issue continues, please contact our support team with your account details and transaction reference.

Email: [Company Email]

8. No Physical Shipping

Artify Academy operates as a fully digital learning platform.

No physical textbooks are shipped
No printed learning materials are mailed
No art supplies, equipment, or physical products are delivered
All educational content is provided electronically through the platform

9. Account Responsibility

Users are responsible for maintaining accurate account information
Course access is provided only to the registered account holder
Sharing account credentials may result in account restrictions under our Terms & Conditions

10. Policy Updates

[Company Name] may update this Delivery Policy from time to time to reflect changes in platform functionality, services, or operational requirements.

Updated versions become effective immediately upon publication on the website.

11. Contact Information

[Company Name]
[Company Address]
[Company Email]