Delivery Policy

Artify Academy delivers all of its products and services electronically. We do not offer or dispatch any physical goods. This Delivery Policy outlines how Credits, course access, downloadable content, and educational materials are provided through our platform.

1. Digital Delivery of Credits

Credits are used to enroll in courses and unlock eligible educational content available on Artify Academy.

Purchased Credits are normally credited to your account immediately after payment has been successfully processed
Bonus Credits earned through promotions or special offers are automatically applied where applicable
Your current Credit balance is available for viewing in your account dashboard

Payment Verification Delays

Certain payments may require additional verification by payment providers or financial institutions
Credit delivery may be temporarily delayed while fraud prevention or security checks are completed
Most verification-related delays are resolved within a few hours
If your Credits have not appeared within 24 hours, please contact us at [Company Email]

2. Course Access Delivery

Courses are unlocked by redeeming Credits through your Artify Academy account.

Access is usually provided immediately after successful enrollment
Enrolled courses become available through your student dashboard
Students can access video lessons, course modules, assignments, downloadable resources, and any supporting materials included with the course
Course access is assigned to the account used for enrollment

3. Learning Resources and Materials

Based on the selected course, digital learning resources may include:

Video lessons and instructional demonstrations
Reference materials and learning resources
Templates and worksheets
Creative exercises and project materials
Course guides and supporting documentation
Downloadable educational resources

All learning resources are provided electronically through the platform.

4. Course Levels and Access

Courses may be offered at different skill levels.

Beginner
Intermediate
Advanced
Expert

Students are responsible for choosing the course level that best suits their experience and learning goals.

5. Access Duration

Course access remains available in accordance with the access terms displayed on the course page at the time of enrollment
Students may revisit accessible course content during the applicable access period
Access permissions may change if courses are updated, replaced, or discontinued as part of platform improvements

6. Technical Requirements

To successfully access digital content, users should have:

A stable internet connection
A compatible desktop computer, laptop, tablet, or mobile device
A current version of a supported web browser
Cookies and JavaScript enabled where necessary
Functional audio and video capabilities for course playback

Artify Academy is not responsible for delivery issues resulting from unsupported devices, outdated software, browser compatibility issues, or internet connectivity problems beyond our control.

7. Delivery Issues and Support

If your Credits, course enrollments, or learning materials are not visible in your account, please try the following:

Refresh your account dashboard
Sign out and then sign back into your account
Confirm that your payment was completed successfully
Review your payment confirmation email
Clear your browser cache and cookies
Access the platform using a different browser or device

If the problem persists, please contact our support team with your account information and transaction reference.

Email: [Company Email]

8. No Physical Shipping

Artify Academy is a completely digital learning platform.

Physical textbooks are not shipped
Printed educational materials are not mailed
Art supplies, equipment, and other physical products are not delivered
All educational content is supplied electronically through the platform

9. Account Responsibility

Users are responsible for ensuring their account information remains accurate
Course access is granted exclusively to the registered account holder
Sharing account login credentials may lead to account restrictions under our Terms & Conditions

10. Policy Updates

[Company Name] may revise this Delivery Policy from time to time to reflect updates to platform functionality, services, or operational practices.

Any updated version becomes effective immediately after it is published on the website.

11. Contact Information

[Company Name]
[Company Address]
[Company Email]